Recycling and waste management firm Grundon has signed an agreement with software provider Prodware to implement its specialist waste and recycling solution enwis).
The deal, worth around £1 million, will see Prodware provide its Microsoft Dynamics based Enterprise Resource Planning (ERP) software package. This will give Grundon a totally integrated system, which will streamline its business and improve customer service and experience.
Grundon is the UK’s largest privately owned waste management group and its business involves waste management, minerals development, facilities management, clinical waste and recovery and recycling.
As a growing and innovative company with a number of interests, Grundon needed to find a software solution that would integrate and streamline its total business and at the same time provide its customers and suppliers with self-service portals to enable more efficient and enhanced performance and experience.
After a long process and comprehensive due diligence, Grundon decided to sign an agreement with Prodware because of its industry expertise and experience combined with a total solution designed to meet the immediate and future requirements of Grundon.
Grundon Waste Management managing director Clayton Sullivan-Webb said: “After a long procurement process, we are delighted to have signed the agreement with Prodware. We believe that this investment will have a positive impact on our business by improving the internal processes and efficiencies. The goal of implementing the use of the software is to help us provide a better customer experience.
“We have listened to our customers’ needs and believe the investment in Prodware will provide our customer with bespoke and accurate information and reporting, which will also allow them to self-service for the first time. This enhanced service offering is not only important to our customers today, but will provide them with a value added waste management service for many years to come, which is a further proof of Grundon’s commitment to its customers.”
Prodware UK managing director Mark Cockings added: “We are very pleased to have signed this agreement with Grundon, which will deliver a comprehensive ERP solution, specifically designed for the waste management business. In addition, the order provides further proof of Prodware’s capabilities and role as the leading software company in the UK and European environmental resource market.”
